Black Raven Reflex Boots| Sustainable Boots
"Are they sneakers? Are they cowboy boots? Why not both! Introducing the brand-new Thaely Reflex Boots. These boots are crafted using the following components:
RPet Suede Line: Made from 100% recycled plastic bottles, offering the softness and durability of suede without any animal cruelty.
ThaelyTex: Our in-house invention, an excellent leather replacement created exclusively from post-consumer plastic bags.
RPet Leather: Crafted entirely from recycled plastic bottles, providing the look and feel of traditional leather.
Bloom Eva Soles: Manufactured from algae, these soles offer exceptional comfort based on the principles of reflexology.
Castor Bean Oil Waste: Utilized in crafting insoles with arch support.
This limited edition design comprises only 100 pieces available for purchase.
All Diwali Sale or promotional sale items are final sale and not eligible for returns, exchanges, or refunds. Please check your size carefully before ordering.
Shipping & Delivery Policy
Domestic Shipping (India)
- Shipping within India is free of charge.
- Cash on Delivery (COD) is available for domestic orders and incurs a ₹100 service fee at checkout.
- For exchanges requested due to reasons not attributable to Thaely (e.g., change of size or color), a ₹100 fee will also be charged.
- Please check the size chart (including cm sizing) carefully before placing your order.
International Shipping
- International orders incur a flat shipping fee of $30 USD.
- Delivery charges exclude local taxes and customs duties. These must be paid directly by the customer to local authorities.
- Thaely will not be responsible for customs charges or the disposal/displacement of orders due to lack of coordination between customers and local customs.
- In case of disposal or returns arising from such issues, customers will not be eligible for a refund or replacement.
- COD is not available for international orders.
Order Fulfillment & Delivery Timelines
- Fulfillment time: 1–4 business days.
- Shipping time: 7–15 business days, depending on the destination.
Tracking
- Customers will receive tracking details via email and WhatsApp.
- You may also visit the delivery partner’s website (provided in your shipment confirmation email) and use the tracking number to track your order.
Refunds & Replacements
- Customers are eligible for a refund or replacement only if the order is lost or damaged during shipping.
- All Diwali Sale or promotional sale items are final sale and not eligible for returns, exchanges, or refunds. Please check your size carefully before ordering.
- For more details, please visit our Returns & Refunds page.
Address Errors
- While Thaely will attempt to assist in case of errors in shipping addresses, the company will not be responsible for any losses incurred due to incorrect or incomplete information.
- Customers are encouraged to double-check all order details before placing their order.
Customer Support
- Email: sales@thaely.com
- Support hours: Monday to Friday, 10 AM – 6 PM (IST)
- Customer support is not available on Saturdays, Sundays, or public holidays.
